COVID-19 Updates
We are incredibly grateful for our clients! To keep the community safe, we are taking several safety precautions:
- Wearing a mask (covering the mouth & nose) is required for all employees & clients while in the store.
- Our employees must wash their hands for at least 10 seconds while using the washroom. For public use, hand sanitizers are available at the checkout area.
- The store is properly swept & dusted during store opening/closing.
- Fitting rooms are sanitized with disinfectant spray after every use.
- Our store is professionally cleaned on a regular basis.
- All shipping materials (tissue paper, bubble envelopes, cardboard box) are all brand new. We never reuse shipping materials from returns/exchanges.
- Due to social distancing, we are not requiring signatures with any order.
Alternative Shopping Experiences
- Local Pickup | Not ready to browse in-store? Shop online & receive your order at our West Village location within 2-3 hours when your order was placed.
- Local Delivery | Enjoy the perks of contactless delivery. Receive your order within 24 hours. (An additional charge of $18 will be included with your order).
- Virtual Shopping | Experience the store digitally. Schedule a one-on-one appointment with one of our stylists by contacting shop@otteny.com.