Free Shipping Over $250 (Domestic) & Over $500 (*International)

Shipping / Delivery

Shipping Rates:

We offer live shipping rates from UPS (domestic) & DHL (international), based on weight & distance. That way, we can provide a fair shipping amount for each client. 

International Shipping:

We are now accepting orders from the following countries:
  • France
  • UK
  • Canada
  • China
  • Australia
  • Japan
  • South Korea

*If your country is not listed above and would like to purchase, please contact shop@otteny.com and we will consider all options.

Free Shipping:

Clients are eligible for free shipping over $250 (domestic) & $500 (international). 

Return Fees:

$15 restocking fee will be deducted from the overall refund for ALL domestic orders & $50 restocking fee for international orders, including orders that qualify for free shipping.

Alternative Delivery Options:

For our Manhattan clients, we offer in-store & curbside pickup at no additional charge. Orders are ready within 1-2 hours during store hours (Mon - Sat | 10am - 6pm). Orders made outside of our store hours will be ready during the next business day. 

For Sunday orders, they will be available for pickup during the next business day. 

Order Tracking:

A complementary UPS or DHL tracking number will be provided with your order confirmation email. 

 

more questions regarding shipping / delivery? please contact shop@otteny.com

 

 

 

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